As they continue to scale, they are investing heavily in their Consulting function, building the operational infrastructure needed to support an expanding global customer base. This is an exciting opportunity to join a high-growth business where you'll work alongside an ambitious leadership team and play a key role in shaping how the organisation delivers world-class consulting services.

If you enjoy bringing structure to complexity, thrive in fast-paced environments and love making teams more efficient, this could be the perfect opportunity.

The Opportunity

As a Consulting Operations Specialist, you'll become the operational heartbeat of the Consulting organisation.

Working closely with the Consulting Leadership team, you'll be responsible for ensuring consultants are effectively allocated across projects, future resource requirements are planned, and the business has the operational insight needed to make informed decisions.

This role offers a unique blend of analytical thinking and operational coordination. You'll be forecasting future resource needs, managing consultant utilisation, maintaining operational reporting and ensuring projects are staffed effectively—all while acting as a trusted partner to senior leadership.

You'll have significant visibility across the business and play an important role in supporting the continued growth of a rapidly expanding consulting organisation.

Key Responsibilities

          ·Partner with Consulting Leadership to coordinate consultant allocation across client projects.

          ·Manage consultant utilisation, bench planning and future resource forecasting.

          ·Monitor project demand and upcoming delivery schedules.

          ·Produce reporting and dashboards covering utilisation, capacity and operational performance.

          ·Maintain resource planning models, operational trackers and planning spreadsheets.

          ·Identify potential resource constraints and proactively recommend solutions.

          ·Coordinate internal planning meetings and operational activities.

          ·Support the continual improvement of consulting operations, planning processes and delivery workflows.

          ·Work closely with Sales, Customer Success and Consulting teams to ensure smooth project mobilisation.

          ·Provide operational support to senior leadership as the Consulting organisation continues to grow.

About You

We're looking for someone who combines strong analytical ability with exceptional organisational skills.

You'll naturally enjoy creating structure, solving operational challenges and keeping multiple moving parts running smoothly. You're equally comfortable analysing data as you are coordinating people and managing priorities.

You'll ideally have:

         ·Experience within Consulting Operations,Professional Services, Resource Management, Operations or Project Coordination.

         ·Strong Excel or Google Sheets skills with confidence working with large datasets and planning models.

         ·Excellent numerical and analytical capability.

         ·Outstanding organisational skills and attention to detail.

         ·The ability to manage multiple priorities in a fast-paced environment.

         ·Strong communication skills and confidence working with senior stakeholders.

         ·A proactive mindset with a passion for improving processes and operational efficiency.

        ·Previous experience within a SaaS or software business would be advantageous but is not essential.